by Jackie Acho | Nov 14, 2013 | CEO, Empathy, Intrapraneurship, Realizing Empathy, Teaching Empathy
Dear CEO of a Large Organization, We know you worry about cost. It’s your job and something you instill in everyone throughout your organization. It’s good and right that you do, because you can’t be financially sustainable otherwise. So, when we talk about...
by Jackie Acho | Mar 11, 2013 | Teaching Empathy
CEO Toby Cosgrove, MD, showed this video, titled “Empathy,” to the Cleveland Clinic staff during his 2013 State of the Clinic address on Feb. 27, 2013. Dr. Jim Merlino, Chief Experience Officer at the Clinic recently shared it with me. It’s only 4...