How Do You Teach Empathy?

CEO Toby Cosgrove, MD, showed this video, titled “Empathy,” to the Cleveland Clinic staff during his 2013 State of the Clinic address on Feb. 27, 2013.  Dr. Jim Merlino, Chief Experience Officer at the Clinic recently shared it with me.  It’s only 4...

Resilient Leaders Don’t Go it Alone

“The true measure of a man is not how he behaves in moments of comfort and convenience but how he stands at times of controversy and challenges.” – Martin Luther King Jr. *** I had the pleasure of attending the YWCA Resilient Leaders conference yesterday in...

Empathy and Power – Servant Leadership

Is the Queen Bee our feminine ideal of leadership? http://online.wsj.com/article/SB10001424127887323884304578328271526080496.html?mod=googlenews_wsj No, what Peggy Drexler described in the “Tyranny of the Queen Bee” in Saturday’s Wall Street Journal...